Information
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Iglu-DorfWhat does an igloo village look like and how big is it?
All igloo villages have a similar layout and yet each location is unique. Inside the Iglu-Dorf, a corridor system that provides shelter from wind and weather connects igloo to igloo. The main corridors are more than 2 m high. The size of the igloos varies: there are larger common igloos and smaller overnight igloos (about 4 meters in diameter). The exception is the Innsbruck Kühtai location, where the igloos are located next to each other and each has its own entrance.
Curious? Explore the Iglu-Dorf on a virtual tour. No gloves required :).
How is the igloo village built and is it stable?
Year in, year out we build every igloo village from scratch in about 3,000 working hours with the help of large balloons, snow ploughs and a lot of muscle power. An igloo village simply cannot collapse in winter! Due to the special construction method it is extremely stable. During the winter, the snow becomes so hard that a snow groomer could drive over it without anything happening.
Where are the igloo villages and at what altitude are they?
Davos / Parsenn 2,500 m above sea level.
Gstaad / Saanerslochgrat 1,900 m above sea level.
Innsbruck Kühtai / 2,000 m above sea level.
Zermatt / Gornergrat 2,700 m above sea level.
Zugspitze / Zugspitzplatt 2,600 m above sea level.
What are the opening times of the igloo villages?
Davos Klosters – 26/12/2026 to 04/04/2027
Hotel: 26/12/2026 to 03/01/2027 daily, then closed Monday to Wednesday
Bar/Restaurant: 27/12/2026-04/04/2027
27/12/2026-03/01/2027 daily 11:00 am - 4:00 pm
then closed Monday to ThursdayGstaad – 25/12/2026 to 04/04/2027
Hotel: 25/12/2026 to 03/01/2027 daily, then closed Tuesday and Wednesday.
Bar/Restaurant: 26/12/2026 to 04/04/2027 daily 11:00 am - 4:00 pmInnsbruck Kühtai – 26/12/2026 to 28/03/2027
Hotel: 26/12/2026 to 03/01/2027 daily, then always closed Monday to Wednesday
Bar/Restaurant: 02/01/2027 to 28/03/2027 Thursday to Sunday from 11:30 am - 4:00 pm, closed Monday to WednesdayZermatt – 19/12/2026 to 04/04/2027
Hotel: until 03/01/2027 daily, then closed Monday to Wednesday
Outdoor bar/restaurant: daily 10:30 am - 4:00 pm, kitchen 12:00 pm - 2:00 pm (outside only and weather permitting)Zugspitze – 26/12/2026 to 04/04/2027
Hotel: 26/12/2026 to 01/03/2025 daily, then closed Tuesday and Wednesday
Bar: 26/12/2026 to 04/04/2027 daily 11:00 am - 3:30 pm
Restaurant: Sat.-Sun. 1:00 pm - 3:30 pm (reservation only)Which is the prettiest Iglu-Dorf?
All our igloo villages are beautiful and unique.
Their structure and amenities are almost identical. The main differences lie in the wellness offering (Swiss locations with kota, hot tub & sauna, Innsbruck Kühtai and Zugspitze with sauna only), the night walk (all locations except Zugspitze with snowshoes) and accessibility (all locations except Innsbruck Kühtai via cableway). The artistic themes and the location itself also differ.
How is the igloo village illuminated?
There is (LED) light in all of the igloos and corridors. The light always remains on in public spaces. In the sleeping igloos, the light can be switched on/off by the guests.
How does the airflow work?
Snow itself has a high air content and is air-permeable to a small extent. The sleeping berths are elevated, which means the nitrogen sinks to the lower-lying areas. The multiple exits allow the air to circulate. The rooms are very high and filled with plenty of oxygen. We only use candles in the public areas.
What are the temperatures in the igloo?
The temperature in the igloo is relatively constant, between -2 and +2 degrees. Please dress accordingly for your stay. With the right clothing, as part of our programme with hot food, exercise and use of the whirlpool and/or sauna (depending on location) as well as fleece blankets on request, no one should feel cold.
How do you cook?
Our kitchen igloos are also made of snow. Here we prepare your food under the specified hygiene standards. Cooking is done on gas stoves or by induction. The dishes are washed in the nearby mountain restaurant.
Is there electricity?
We have electricity in the igloo. There is a USB socket in every sleeping igloo.
Does the Iglu-Dorf Stockhorn no longer exist?
For eight years, Igloo Village GmbH has built a unique igloo village every winter on the frozen Hinterstockensee lake in the Bernese Oberland - the first two years for overnight guests, then as an igloo bar with fondue evenings and as a popular event location in the middle of nature. In the meantime, the igloo is very well positioned on the market with its attractions such as snowshoeing, ice skating and ice fishing.
In the future, the igloo facility will be managed by the Stockhornbahn AG in Erlenbach.
Our warmest thanks go on this occasion to all employees, especially to Dina Winzenried and Marius Mosiman for the construction and management of the igloo village.
Translated with www.DeepL.com/Translator (free version)What happens to unredeemed vouchers for the Iglu-Dorf Stockhorn?
Vouchers for the Iglu-Dorf Stockhorn that have not yet been redeemed can be redeemed at any other Igloo Village before their validity expires. Vouchers for offers that were only available at the Iglu-Dorf Stockhorn can be credited to another offer according to their value.
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BookingHow can I book?
As of August you can make reservations online, by email or by telephone. As our season is short and the number of igloos is limited, we recommend booking as early as possible. Especially on Fridays, Saturdays and Sundays and in the holiday season, we always book up fast.
Phone:
Booking office: Tel. +41 41 612 27 28
Toll-free number from CH: 0800 880 818
Toll-free number from DE & AT: 0800 880 81 88How do I pay?
All overnight bookings are paid for in advance. You will receive an invoice with your reservation (by email or letter mail ) or can pay online by credit card (VISA, Mastercard), voucher, and in Switzerland by PostCard.
You can pay for food and beverages consumed on site in cash (CHF/EURO), and by card (Visa, Mastercard, Maestro) at the locations in Gstaad, Davos, Kühtai and Zermatt.
What is the cancellation/rebooking policy?
Please read our general terms and conditions carefully.
Sind die Packages online buchbar?
All our packages can only be booked over the phone or by email through the booking office because availability has to be checked with the respective partner hotel.
Phone:
Booking office: Tel. +41 41 612 27 28
Toll-free number from CH: 0800 880 818
Toll-free number from DE & AT: 0800 880 81 88 -
ArrivalHow does the arrival work?
Day guests can reach the Iglu-Dorf on their own; it is situated at all locations along the ski slopes and/or winter hiking trails. The footpath leads on snow-covered paths up or down the mountain. The duration of the walk depends on the location. Gstaad and the Zugspitze have the shortest route at 5-7 minutes, while Zermatt and Davos have the longest and steepest route at around 20 minutes. Please note that we do not provide personal transport to and from the cableway.
Hotel guests, except in Gstaad and Innsbruck Kühtai, are NEVER allowed to walk to the Iglu-Dorf alone. You must be at the specified meeting point at the specified time. The time is geared towards the cableway timetable. Allow plenty of time for your arrival. If for some reason you cannot be at the meeting point on time, please contact the booking office immediately: +41 41 612 27 28.
IMPORTANT: At all locations (except Kühtai) you can ONLY reach the meeting point via the cableway. After the cableway stops running, it is no longer possible to travel to the igloo.
Here you can go directly to the arrival information for the individual locations:
How do the whirlpool and sauna work?
Sauna and whirlpool (depending on location) are reserved for our overnight guests to use in the evening. There is a mixed sauna at all locations. There is a hot tub ONLY at the Swiss locations of Davos Klosters, Gstaad and Zermatt. At Innsbruck Kühtai and Zugspitze there is no hot tub.
For evening use, we create a usage schedule together with all guests upon arrival so that each igloo gets a private time slot. Bath towel and flip-flops must be brought yourself. Guests of the Igloo or Panorama Suite have their own whirlpool for exclusive use, including bathrobe.
Can you get to the igloo village in a wheelchair or if you have limited mobility?
The route to the igloo village is on a snowy path up or down the ski slope and is therefore not suitable for people in wheelchairs or with limited mobility. Please note that we do not provide personal transport to and from the Igloo Village.
Is there a luggage storage?
If the day bar is open, luggage can be left at the bar. Just speak to one of our employees.
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Overnight stayWho can spend the night in the Iglu-Dorf (age)?
We recommend an overnight stay in the Iglu-Dorf for healthy people and children aged 6 and above. If you would still like to visit the Iglu-Dorf with children under 6, we recommend the lower-lying Iglu-Dorf villages of Gstaad or Innsbruck Kühtai. We do not offer any facilities for small children, such as changing tables or highchairs.
It is very important that you are aware of the remote location & altitude of the Iglu-Dorf sites. Please read our safety instructions.
Can I stay overnight at the Iglu-Dorf during pregnancy?
Staying overnight at the Iglu-Dorf during pregnancy is possible in principle. However, we advise you to choose a lower location such as Gstaad or Innsbruck Kühtai for your overnight stay.
Which services are included?
At the Iglu-Dorf experience the following services are included:
- Welcome drink and aperitif tray
- Igloo tour
- All-you-can-eat Swiss cheese fondue
- Use of public whirlpool and/or sauna (subject to availability & location)
- Night walk or snowshoeing
- Overnight stay in the igloo
- Sleeping bag liner and expedition sleeping bag provided
- Morning tea served to your sleeping bag
- Breakfast buffet in the mountain restaurant
- Comprehensive service from our igloo guides
Additional services may be included depending on the igloo category booked.
You can find the price overview here.
Not included:
- Visitor's tax
- Travel costs by public transport or private vehicle (parking fees)
- Cableway tickets: unless specifically mentioned in the arrival information, the official cableway prices apply.
- Additional drinks and food
Is the snowshoe trek/night walk difficult?
At the Swiss locations and at Innsbruck Kühtai we go on snowshoe treks; at Iglu-Dorf Zugspitze we do a simple walk.
The tours are manageable for every overnight guest. Depending on the location, there are tours of varying length, geared to the level of the whole group of guests. Participation in the (snowshoe) tours is voluntary for every guest.
What is there to eat and drink?
In the igloo restaurant you will find a selection of cold and warm, alcoholic and non-alcoholic drinks. For food we offer our own igloo fondue with Swiss mountain cheese, or other small snacks depending on the location.
For our hotel guests, the standard offer included in the price always includes the following catering:
- Welcome drink and aperitif tray
- All-you-can-eat fondue with Swiss mountain cheese
- Morning tea served to your sleeping bag
- Breakfast
The cheese fondue is lactose-free and contains less than 0.1% alcohol. In case of intolerance, we can offer simple alternatives on request: (Davos: vegetable stew, Gstaad & Zermatt: pasta with tomato sauce, Innsbruck Kühtai: pasta with tomato sauce or various Flammkuchen, and Zugspitze: pasta with tomato sauce or goulash soup with bread.) This must already be indicated with the booking.
Further drinks can be ordered on site. These are charged at the end of the evening according to consumption.
What is the difference between igloo categories?
The difference between the Family & Friends Igloo and the Romantic Igloo lies in the number of people they accommodate.
Depending on the location, the Family & Friends Igloo accommodates a maximum of 4 to 6 people and there is a basic rate of CHF 627.- / EUR 537.-, which includes three adults. Each additional person is charged separately.
The Family & Friends Igloo Plus accommodates a maximum of 4 people. The Romantic Igloo Plus accommodates 2 people.
The difference between the Plus categories (Family & Friends Plus and Romantic Igloo Plus) and the cheaper categories (Family & Friends Igloo and Romantic Igloo) is the toilet. In the Plus igloos, you have a private toilet (dry toilet) in a small, second, connected igloo; in the other categories, you use the shared toilets (dry toilets) in the centre of the Iglu-Dorf.
The Igloo Suite accommodates a maximum of 2 people and has a private toilet (dry toilet) and a private whirlpool.
And what about the evening programme?
This varies at each location. The programme essentially includes:
- Defined meeting point, welcome and instructions
- Welcome drink and aperitif tray
- Igloo tour
- All-you-can-eat Swiss cheese fondue
- Use of public whirlpool and/or sauna (depending on location)
- Night walk or snowshoeing (depending on location)
- Overnight stay in the igloo
- Sleeping bag liner and expedition sleeping bag provided
- Morning tea served to your sleeping bag
- Breakfast
- Comprehensive service from our igloo guides
What do you sleep on?
We build the sleeping surfaces from snow and a special substructure. Thermal mats and then thin mattresses are placed on top. On top of that there are also (real) sheepskins. In all igloo categories, our expedition sleeping bags filled with down or synthetic fibres, a matching sleeping bag liner, and a small pillow are available for each guest. You do not need to bring your own sleeping bag.
What clothes should I wear and what else do I have to bring?
The igloo village is in a remote location on the mountain. Make sure that you bring the appropriate gear. The temperature in the igloo village is generally constant, around freezing point.
Recommended clothing and equipment:
- Warm clothing suitable for winter (like for skiing)
- Comfortable, warm winter shoes (e.g. snowboard boots)
- Good gloves
- Dry socks, long underwear to change into, pyjamas if necessary
- Two hats (second hat as a spare in case the first gets wet in the hot tub)
- Bath towel, swimwear and flip-flops for hot tub/sauna if necessary
- A flashlight or headlamp
- Toothbrush (brushing teeth is possible)
- Cash (debit and credit cards not taken on the Zugspitze)
- Sunglasses and sunscreen (for arrival and departure)
A backpack is the ideal piece of luggage for your night in the igloo village.
Do not bring:
- Expedition sleeping bag and sleeping bag liner
- Suitcase (unsuitable)
Points of contact during your stay
Our igloo guides are there for you throughout the entire igloo experience, from the meeting point through the night to breakfast. Your satisfaction and safety are our top priority. We also try to allocate our guides so that our guests can be looked after in their native language (German/English/French).
What happens if the weather is bad?
We facilitate overnight stays in almost any weather. Exceptions are extreme storms or extreme lack of snow to build the igloo. If an overnight stay is not possible, we will inform you as soon as possible.
24. Can I book an igloo just for 4 people?
This is possible with a Family & Friends Igloo or in a Romantic Igloo Plus with 2 adults and 2 children.
Can I stay in the igloo for more than one night?
We recommend that our guests spend only 1 night in the igloo, as we have neither warm rooms nor running water or showers. The programme and the catering are also the same every day.
Can you stay overnight in the igloo village as a single person?
If you like, you can stay on your own. The Romantic Igloo for the price of 2 people is suitable for this purpose.
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Food & drinkIs it possible to visit the Iglu-Dorf in the evening without staying the night?
We have some special evening offers at some locations.
You can find further information here.
What can you do in the Iglu-Dorf during the day?
Our bar and restaurant will welcome you during the day. Enjoy a Swiss cheese fondue or a drink at the snow bar.
In addition, the following activities can be booked during the day and in advance: Snowshoeing, classic igloo building, carving snow sculptures, snow ploughing or a biathlon. You can also arrange your private events such as weddings, birthday parties or aperitifs with us. Our igloo villages are also suitable for an unforgettable corporate event.
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EventsCan the whirlpool be used during the day?
No, the whirlpool is only available for guests staying overnight.
Can I build my own igloo?
In Gstaad and Kühtai you can build your own igloo with a guide and spend the night there. We offer daytime igloo building courses at all locations without an overnight stay.
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VoucherVouchers
You can buy and redeem vouchers online, by email or by phone. You can have your voucher credited for other room categories or at other locations. An upgrade to a Friday or Saturday is possible for an additional charge, depending on the voucher. A surcharge may apply in the event of price changes. Vouchers already issued may not be returned/refunded. The validity of three years will be extended up to five years upon request. The Iglu-Dorf vouchers are not exclusive to one person and can be given to others.
Phone:
Booking office: Tel. +41 41 612 27 28
Toll-free number from CH: 0800 880 818
Toll-free number from DE & AT: 0800 880 81 88 -
KidsCan I bring my children to the Iglu-Dorf?
You are welcome to bring your children with you to the Iglu-Dorf. However, we only recommend that children aged 6 and over spend the night in an igloo. If you would still like to sleep at the Iglu-Dorf with children under the age of 6, we recommend the Iglu-Dorf in Gstaad, located below 2,000 meters above sea level, or the Iglu-Dorf Innsbruck Kühtai. The latter is located in the Austrian village of Kühtai, is easily accessible and can be reached directly by public transport or car. The Iglu-Dorf Innsbruck Kühtai also offers heated sanitary facilities. Please note that we do not offer special facilities for small children (such as highchairs or changing tables) and do not have childcare. We ask you to bring everything you need for your children yourself.
All other igloo villages are located in remote, high alpine mountains and the temperatures are around freezing point. Please read our safety instructions.
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AnimalsAre animals allowed in the igloo?
During the day, dogs are allowed in the igloo restaurant (except on the Zugspitze). However, no traces of urine or faeces may be left behind in the igloo.
Dogs are allowed on request for overnight stays in the Romantic Igloo, Romantic Igloo Plus, and Family & Friends Igloo in Gstaad, Zermatt and Kühtai. We charge CHF 25/ EUR 20 per dog.
Please note the following:
- If your dog doesn’t feel comfortable in the cold, a night in an igloo is not the way to go.
- You should tell us you intend to bring a dog at the time of reservation.
- You have to bring food, bowl and enough dog poop bags.
- There must be no traces of urine or faeces in the igloo.
- Dogs are not allowed to sleep on the bed or in a sleeping bag. You have to bring your own blanket or sleeping bag.
- Dogs cannot be tethered or locked in the igloo.
- Be aware that you cannot enter the whirlpool/sauna unless someone is watching the dog.
- The dog must be kept on a leash in the igloo and a muzzle must be brought along. If another guest is afraid, you have to muzzle your dog.
- During the snowshoe trek the dog must walk on a leash as we pass game reserves. This also for your dog’s safety in case snow groomers are out at that time.
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SafetyHow safe is it in the igloo?
Your safety is our top priority. The igloo is regularly checked for its stability and reinforced. Our guides always on site and are specially trained. Each site has a safety, hygiene and emergency plan. We have a first aid kit and a defibrillator (Davos, Gstaad and Zermatt) on site.
We’re not allowed to dispense medication. If necessary, you must bring this yourself.
In the event of adverse circumstances, no transport (helicopter, cable car/mountain railway) may be possible even in emergencies (as in all other remote mountain locations).
After the reservation we will send you the travel information, including mandatory safety instructions. Please adhere to them.
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HygieneHow are the sanitary facilities equipped?
We have public toilets in the igloo village. In the Romantic Igloo Plus and the Romantic Igloo Suite, private toilets are available for the guests. In the toilet facilities you can brush your teeth and clean your hands with liquid hand sanitiser. Running water is only available in Kühtai (warm) and in Zermatt (cold). There are no showers in the Igloo Villages.
What are the hygiene standards like?
Each guest is provided with a sleeping bag liner made from cotton (Romantic Igloo guests are provided with a double cotton sleeping bag). This is because, while the expedition sleeping bags are aired and disinfected every day, they are not washed.
We comply with the prescribed hygiene standards of the hotel and catering industry and implement feedback in accordance with the annual inspections of the cantonal food authorities.
The whirlpools are cleaned daily and the water is replaced regularly. The water also has plenty of time to recover, because only our overnight guests use the hot tub.
Wet wipes/disinfectant spray are available in the toilet.
Kids
Can I bring my children to the Iglu-Dorf?
You are welcome to bring your children with you to the Iglu-Dorf. However, we only recommend that children aged 6 and over spend the night in an igloo. If you would still like to sleep at the Iglu-Dorf with children under the age of 6, we recommend the Iglu-Dorf in Gstaad, located below 2,000 meters above sea level, or the Iglu-Dorf Innsbruck Kühtai. The latter is located in the Austrian village of Kühtai, is easily accessible and can be reached directly by public transport or car. The Iglu-Dorf Innsbruck Kühtai also offers heated sanitary facilities. Please note that we do not offer special facilities for small children (such as highchairs or changing tables) and do not have childcare. We ask you to bring everything you need for your children yourself.
All other igloo villages are located in remote, high alpine mountains and the temperatures are around freezing point. Please read our safety instructions.